Guide
Choosing a POS system for your shop or restaurant
Hardware, software, e-invoicing and support — what to check before you choose a point of sale.
A point of sale system is used all day, every day, so it pays to choose it carefully.
1. Retail or restaurant?
Shops need fast barcode scanning, stock control and promotions. Restaurants need table and order management, kitchen printing and item modifiers. Choose software designed for the way you sell.
2. Which hardware do you need?
List the terminals, receipt printers, barcode scanners, cash drawers and customer displays for each counter, and check that the software supports every device you choose.
3. Is it ready for e-invoicing?
In Saudi Arabia, invoices must meet ZATCA e-invoicing requirements. Confirm that the POS issues compliant invoices and can connect for the Integration Phase when your business is notified.
4. One branch or several?
With several branches, look for central management of products, prices and reports, and decide how each branch will connect.
5. Back office and reports
Check the sales, stock and staff reports you need, and whether the POS works with your accounting or ERP system.
6. Training and support
Ask how staff will be trained, how updates are delivered and how to get help when something goes wrong.
