Privacy Policy

This policy explains how Adwaa Alshuja ("we") handles personal information submitted through this website.

Information we collect

When you submit an enquiry, quotation, demo or support request, we collect the details you enter, such as your name, company, email address, telephone number, location and message. We also record the page the form was submitted from and the language you used.

To protect our forms against abuse we store a one-way hash of your IP address, not the address itself.

How we use it

We use your information only to respond to your request, prepare quotations, provide support and follow up on your enquiry. We do not sell your information.

Cookies

The website uses essential cookies to remember your language choice and to protect forms against cross-site request forgery. These cookies do not track you across other websites.

Retention and security

Enquiries are stored on secured servers and are accessible only to authorised staff. We keep them for as long as needed to handle your request and meet legal obligations.

Your choices

You may ask us to access, correct or delete the information you have submitted by contacting admin@alshugaacomputers.com.

Changes

We may update this policy. The date of the latest update is shown on this page.